Archive for April, 2010

Multi-tenancy Architecture

April 9th, 2010 1 comment

This is a good opinion piece on why multi-tenancy matters as an architecture choice for SaaS providers.

From the customer perspective, it’s really a long-term investment issue. If you’re going to invest time and energy in effectively using a piece of SaaS software, you want to know that there’s going to be future functionality updates and competitive pricing that will keep pace with your business.

In some cases, this isn’t a concern – the selected SaaS solution might just be for the short term, though anyone in IT knows the big gap between how long something is expected to be in service, and how long you actually use it for. Remember those Y2K app issues?

So the theory is that if you have a true multi-tenant solution you can manage your operations and service more effectively. I think that’s true, but usually, it’s more about the people and processes than technology, so I’m sure there will be examples that prove us wrong either way.

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